3.0 Refund policy

At webshop.kennik.dk, we want to ensure your satisfaction with our products/services. Therefore, we offer a straightforward refund policy that allows you to request a refund at any time, no questions asked.

• 3.1 Refund Eligibility:

  You are eligible for a refund if you are dissatisfied with your purchase for any reason. Refund requests can be made at any time after the purchase date.

• 3.2 How to Request a Refund:

  To request a refund, please contact our customer support team at kontakt@kennik.dk with the subject line "Refund Request." Include your order number and a brief explanation of the reason for your refund request.

• 3.3 Refund process:

  Once your refund request is received, we will process it promptly. Refunds will be issued to the original payment method used for the purchase. Please allow 10 business days for the refund to reflect in your account.

• 3.4 Additional Information:

  Refund requests are accepted regardless of whether you have used or not used the product/service. We reserve the right to refuse refunds in cases of suspected fraud or abuse of this policy.

• 3.5 Contact Information:

  If you have any questions or concerns about our refund policy, please contact us at kontakt@kennik.dk.